Payment & Receipt
【Before You Resesrve】 How To Reserve & The Details of Tour Plans
- Which date is available? There is no plan shown when I search.
- My passport is under process, but can I make a reservation?
- I want to know if we can select the seat before booking?
- What is the maximum number of travelers that I can book at one time?
- Can I reserve several rooms at once?
- How much is the cancellation fee?
【After Making a Reservation】 The Details of Your Reservation, Change &Cancellation
- How can I confirm my reservation?
- I haven't received a confirmation email (Itinerary) after booking.
- Can I amend my reservation? (e.g. name, gender, number of travelers, dates of travel, flights, a rate plan, or cabin class)
- What should I do if I misspelled my name on my airplane ticket? Can I correct it?
- How can I make advance seat assignment? How can I register my mileage?
- Bad weather and travel disruptions
【Trip Preparation/During your trip】 E-tickets, Boarding Procedures, and Emergency Situation
- How do I get my air ticket?
- I haven't received my e-ticket yet. When will I receive it?
- How do I use an e-Ticket?
- Do I need to print a E-ticket?
- Do I need to reconfirm my flight?
- How many minutes prior to departure should I check in?