Reservation
- I only need to book this hotel for part of my stay.
- I want to learn much more about hotel. I also want to know if I can request connecting room/ baby cot, and the details of transfer service(provided by hotel).
- Can I also book activities, car rental, local transfer (bus)?
- Can we choose different departing/arriving airports, flights or cabin class when booking?
- I want to ask about the airport terminal information.
- How can I check-in online?
Change & Cancellation
Payment & Receipt
Travel documents
Travel alerts
- There is a high possibility that my return flight will be cancelled due to bad weather, so I want to get home early. Can I change my return date?
- Bad weather and travel disruptions
- What happens if ground transportation (i.e. bus, train, etc.) are affected by severe weather conditions which made me impossible to head to the airport to catch my flight?
- Government travel alerts and warnings