【Before You Reserve】How To Reserve & The Details of Tour Plans
- Which date is available? There is no plan shown when I search.
- My passport is under process, but can I make a reservation?
- I want to know if we can select the seat before booking?
- What is the maximum number of travelers that I can book at one time?
- Can I reserve several rooms at once?
- What is the cancellation policy?
【After Making a Reservation】 The Details of Your Reservation, Change &Cancellation
- I cannot confirm my reservation on hotel official website.
- I did not enter my passport information when I made my reservation. Do I need to contact Time Design in advance and provide my passport information?
- What is your cancellation policy?
- How can I confirm my reservation?
- I haven't received a confirmation email (Itinerary) after booking.
- Can I amend my reservation?
【Trip Preparation/During your trip】 E-tickets, Boarding Procedures, and Emergency Situation
- How do I get a boarding pass with an E-ticket receipt?
- I haven't received my e-ticket yet. When will I receive it?
- Do I need to print the itinerary and the E-ticket?
- Do I need to reconfirm my flight?
- How many minutes prior to departure should I check in?
- Can I change the date of my flight ticket when I have to go back for an urgent matter?